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Team Empathy · Monthly Report · August 2026

Search & AI: August 2026

Nature Baby · New Zealand and Australia

Getting Nature Baby found on ChatGPT

The quick read on August: what moved, what we did, and what's next. All money figures are NZ dollars. Sources and definitions are in the small print at the bottom.

August at a glance

NZ search revenue

$52.5K of sales from Google search, up 84% on last August.

Australia recovered

Google visits are back above where they were before the website move, for the first time.

Search selling strongly

455 August orders worth $76K came in through unpaid search, branded and non-branded.

AI visits, year on year

570 visits from ChatGPT and friends. Last August it was 44. That's 13x.

A quieter month

June and July both had big sales on. August didn't, so every channel's totals sit lower.

AI visits since June

Dipped after June, then flat. New content is what moves this, and it hasn't gone live yet.

Non-branded searches

Fewer clicks than last year from non-branded searches, the ones that don't mention your name. The content plan targets exactly this.

AI answers in Australia

Purebaby is recommended more often than Nature Baby. Closing this gap is the next job.

Where August's sales came from

Every August order on your store, grouped by what brought the shopper in just before they bought. This is your own Shopify data.

Typed the site in, app, bookmarks931 orders, $177,588$177,588 · 931 ordersBranded search (your name, unpaid)313 orders, $55,645≈ $55,645 · 313 ordersNon-branded search (unpaid)142 orders, $20,216≈ $20,216 · 142 ordersEmail88 orders, $17,418$17,418 · 88 ordersGoogle Ads115 orders, $14,753$14,753 · 115 ordersMeta ads (Facebook & Instagram)51 orders, $7,646$7,646 · 51 ordersInstagram & Facebook (unpaid)41 orders, $7,419$7,419 · 41 ordersBaby registries & other referrals30 orders, $3,523$3,523 · 30 ordersAI assistants (ChatGPT etc.)3 orders, $382$382 · 3 orders

Shopify · all August orders · hover any bar for detail

Channels share credit: ads, email and word of mouth all feed branded search and direct visits, so no bar here claims the whole sale.

Best sellers, by how people found you

Bought after a Google search
455 orders · $75,861
Cotton Drawstring Pants66 sold · $2,499
Welcome Home Gift Set20 sold · $2,181
Short Sleeve Bodysuit48 sold · $1,843
Merino Knit Cardigan21 sold · $1,828
Cotton Long Sleeve Bodysuit42 sold · $1,539

Roughly 7 in 10 of these orders came from branded searches, the rest from non-branded discovery. Plus 66 digital gift cards worth $8,252.

Bought from a Meta ad
51 orders · $7,646
Hooded Towel7 sold · $468
Pointelle Kimono Stretch and Grow8 sold · $405
Cotton Drawstring Pants10 sold · $365
Pointelle Footed Rompers8 sold · $307
Cotton Long Sleeve Bodysuit8 sold · $300
Bought after asking an AI
3 orders · $382
Wool Mattress Protector
Merino Long Sleeve Bodysuit
Cotton Wrap
Cotton Stretch and Grow
Cotton Drawstring Pants
Pointelle Long Sleeve Bodysuit
Mum's Oil
Jersey Face Cloths

Small, but a year ago this was near zero. These shoppers asked ChatGPT what to buy, and it sent them to you.

Visits from Google search. Blue is this year, grey is last year. July's jump was the End of Season Sale.

Jun last year: 14,894 visits from GoogleJun this year: 20,017 visits from Google+34%JunJul last year: 13,183 visits from GoogleJul this year: 24,776 visits from Google+88%Julsale onAug last year: 14,684 visits from GoogleAug this year: 15,986 visits from Google+9%AugNew Zealand
Jun last year: 10,425 visits from GoogleJun this year: 10,804 visits from Google+4%JunJul last year: 7,965 visits from GoogleJul this year: 12,077 visits from Google+52%Julsale onAug last year: 9,698 visits from GoogleAug this year: 9,803 visits from Google+1%AugAustralia

Google Search Console · hover any bar for the exact number

Branded vs non-branded. Branded searches include "Nature Baby". Non-branded searches, like "merino baby clothes", are how new shoppers find you, and they're what the content phase targets.

Aug 25
4,496
→
Aug 26
8,340
NZ branded clicks, up ~85% on last August
Aug 25
4,465
→
Aug 26
2,818
NZ non-branded clicks, down ~37%
Aug 25
5,168
→
Aug 26
5,585
AU branded clicks, up ~8%
Aug 25
1,713
→
Aug 26
1,245
AU non-branded clicks, down ~27%

Google Search Console · August vs last August · only the searches Google names, about 70% of clicks · directions, not exact figures

Also in August: Australia's visits went above their pre-website-move level for the first time, and about twice the share of people who see you in Google click through compared to last year.

Where you rank, on non-branded searches

#1AU
natural baby clothestop spot on Google Australia
#1AU
organic babyabout 1 in 7 searchers click you
#3AU
organic baby clothesclicks up a third on last year
#1NZ
lambskin bootiesnew this year
#2NZ
milk to meals bookclicks 6x last August
#4NZ
moses basketclicks up 63% on last year
Jun: $159,603 from search, New ZealandJun: $84,068 from search, Australia$159.6K$84.1KJunSALE ONJul: $179,453 from search, New ZealandJul: $89,624 from search, Australia$179.5K$89.6KJulSALE ONAug: $52,536 from search, New ZealandAug: $40,793 from search, Australia$52.5K$40.8KAugNew ZealandAustralia

GA4 · money from Google search visits · NZD · analytics can't split this money into branded vs non-branded

June and July look big because sales were running, and a sale lifts every channel. August, with no sale on, is the quietest month in the chart. The cleanest comparison is August against last August, with no sale in either:

New Zealand · August 2026 vs August 2025

Aug 25
$28.5K
→
Aug 26
$52.5K
Search revenue, up 84%
Aug 25
196
→
Aug 26
364
Orders from search, up 86%
Aug 25
$145
→
Aug 26
$144
Average order, unchanged

Nearly twice the orders at the same average spend: growth from more shoppers, not discounting. Australia can't be compared to last year this way because its sales tracking only started in November.

AI search

Visits arriving from ChatGPT, Gemini, Perplexity, Claude and friends. The AI answers we track below are all non-branded questions, like "best merino baby clothes".

Aug 25: 44 visits from AI assistants44Aug 25Jan 26: 158 visits from AI assistants158Jan 26Feb: 188 visits from AI assistants188FebMar: 270 visits from AI assistants270MarApr: 378 visits from AI assistants378AprMay: 659 visits from AI assistants659MayJun: 827 visits from AI assistants827JunJul: 568 visits from AI assistants568JulAug: 570 visits from AI assistants570Aug·

GA4 · all markets · ChatGPT sends 97% of these visits

New Zealand

When AI answers about NZ baby clothing name brands, roughly 9 out of every 10 of those mentions are Nature Baby.

What AI recommends most

Your merino care guide. AI answers linked to it 1,130 times in August, more than any other page on your site.

Australia

Purebaby comes up more often than you do. The content going live next is how we close this.

When AI does talk about Nature Baby, it speaks well of you: sentiment scores are around 94 to 96 out of 100 in both countries.

What we did

The big one: we worked through all 514 broken web addresses left over from the website move. Most fixes have been live since 28 August.

394
53
67
Now send shoppers to the right page Pages that are live again Remaining, mostly held on purpose or products since removed

Thanks to Brittany for working through the product list with us. Broken addresses waste the Google authority the old pages earned; fixing them hands it back to the live site.

What's next

The small print

Google search visits are clicks from Google web search (Search Console), counted per country. Search revenue is from GA4 in NZD; GA4 has no Australian history before November 2025, so AU year-on-year comparisons use Search Console only. Where sales came from uses Shopify's own record of each shopper's last visit before buying, all August orders, all markets; it won't match GA4 exactly because the two tools measure differently. The branded and non-branded search rows are split by where the order landed (homepage and brand pages count as branded, collection and product pages as non-branded), which is why both carry a ≈. Only 12 of the 455 search orders started life on an ad in Shopify's journey record. Rankings show where you typically appeared in Google results for that search during August, per country. Branded vs non-branded: branded searches include Nature Baby's name, non-branded is everything else. The split uses the searches Google names, about 70% of clicks, and that named share moves between years, so the changes are directions, not exact figures. GA4 cannot break revenue down by search term, so Shopify's landing-page and first-visit records are the cross-check; Shopify misses some first visits (cleared cookies, new devices), which is part of why the attribution model is still being refined. AI answer figures come from a panel of 312 shopper questions we track; the panel grew from 148 since the last report, so August is a fresh baseline rather than a trend. Counts of AI answers linking to your pages are measured on your Australian site. AI answers often name several brands at once. Sale dates confirmed by your team: One Day Sale 9 to 11 June, End of Season Sale from 13 July. August ran no major promotion as far as we know; if one ran, tell us and we'll adjust the read.